MiniAir

How do I gain access to the MiniAir Installer App?

The MiniAir Installer App can be downloaded from the app store. Login credentials for the app are created upon request. Please email support@csl-group.com requesting login details for the App.

Important Note: The login credentials will be for a single, company-wide, login.

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How can I set my customer on the end-user My Home Alarm App?

The end-user login details for the My Home Alarm App are included in the instructions that come with the MiniAir. The App can be downloaded from the App store.

Important Note: Multiple users can use the My Home Alarm App within the same premises. The primary login provided with the MiniAir is a master account and can create more logins for the rest of the premises.

If you require any assistance with the App, please contact our Technical Support team on +44 1895 474 444 or support@csl-group.com.

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Does MiniAir utilise a roaming SIM?

Yes. The MiniAir is enabled for roaming and has access to all major networks.

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How does the MiniAir interface with my panel?

The MiniAir can be connected using two different methods to your alarm panel:

1. The Dial Capture method. Connects to your alarm panel Digi modem.

2. The Bell Trigger method. This is a single output alarm that can signal a single alarm such as Burglary or Fire alarm etc.

For Installation & Setup guidance, please refer to the quick guide included with your MiniAir.

Alternatively, you can contact our Technical Support team on +44 1895 474 444 or support@csl-group.com for further assistance.

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Can I change what alarm is reported for the Bell Trigger?

By default, the Bell Trigger alarm will be set to Burglary alarm. You can contact our Technical Support team on +44 1895 474 444 or support@csl-group.com and have one of the Technical Support Advisors change this for you.

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Can I use the Bell Trigger in conjunction with the Remote Arm/Disarm functionality?

No. Both Bell Trigger and Remote Arm/Disarm utilise the white wire when used. The white wire can only support one or the other, not both.

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How do I read the signal strength on my MiniAir?

The red LED on the MiniAir can be used to measure the cellular connectivity level and activity.

- Flashing every second = Establishing connection.

- On Solid = Good signal level.

- Flashing every 5 seconds = Low signal level.

- 3 Fast flashes = Transferring Data.

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Can I change my Self-Monitored MiniAir to ARC Monitored and vice versa?

Yes. The MiniAir can be changed between Self-Monitored or ARC Monitored. Please send your request to support@csl-group.com.

Important Note: If changing from Self-Monitored to ARC Monitored, we will need email confirmation from the ARC accepting the monitoring of the MiniAir.

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What aerial connection type does the MiniAir use?

The aerial connection type on the MiniAir is SMA.

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FAQs

How do I gain access to the MiniAir Installer App?

Did you find this answer useful? Yes or No

How can I set my customer on the end-user My Home Alarm App?

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Does MiniAir utilise a roaming SIM?

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How does the MiniAir interface with my panel?

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Can I change what alarm is reported for the Bell Trigger?

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Can I use the Bell Trigger in conjunction with the Remote Arm/Disarm functionality?

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How do I read the signal strength on my MiniAir?

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Can I change my Self-Monitored MiniAir to ARC Monitored and vice versa?

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What aerial connection type does the MiniAir use?

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Useful Links & Downloads

FAQs

How do I gain access to the MiniAir Installer App?

Did you find this answer useful? Yes or No

How can I set my customer on the end-user My Home Alarm App?

Did you find this answer useful? Yes or No

Does MiniAir utilise a roaming SIM?

Did you find this answer useful? Yes or No

How does the MiniAir interface with my panel?

Did you find this answer useful? Yes or No

Can I change what alarm is reported for the Bell Trigger?

Did you find this answer useful? Yes or No

Can I use the Bell Trigger in conjunction with the Remote Arm/Disarm functionality?

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How do I read the signal strength on my MiniAir?

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Can I change my Self-Monitored MiniAir to ARC Monitored and vice versa?

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What aerial connection type does the MiniAir use?

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