PSI MAGAZINE COLUMN: JANUARY 2015

This month Simon Banks takes a look through the most memorable quotes from the Bottom Line interviews during 2014:

"If you find the right product and become one of the pioneers, you will set yourself up to be a leader and expert in a very competitive market."

Colin Langdown, Managing Director of Christie Intruder Alarms

"An advantage of modern intruder panels is their hybrid capability. If you have a problematic cable route to a hardwired device, you can substitute it for a wireless device with no additional cost to the customer."

Peter Granville, the owner of Broadsword Security

"If we were to have a fire, the impact could be extensive. If any items, artefacts or buildings were damaged, they would be incredibly difficult or impossible to replace. Once they are gone, they are gone forever."

Bob Bantock, the Operational Risk Business Partner specialising in fire solutions for the National Trust

"It is important to present confirmed communication failures intelligently. Consumers cannot resolve or act upon an IP or GPRS network outage and only want to know when connectivity from their system to the ARC/RVRC has failed."

Steve Kimber, Managing Director of Southern/Northern Monitoring Services

"Customers are definitely more tech savvy these days and have raised their expectations. They also quite often do their research online so are more informed."

Elizabeth Rivera, Director of Frank Alarms

"A large cross section of small commercial and retail businesses would not be able to continue trading after a significant fire. Minimising the risk with low cost monitoring has created a substantial increase in new connections. Little expense for peace of mind!"

Damian Parker, Regional Operations Manager for Protec Fire Detection PLC

"Employing apprentices provides employers with a bespoke talent pipeline for the future. It demonstrates to end user clients that your business is professional and has longevity, invaluable at bid stage."

Brett Ennals, Managing Director at Cento Group & Fire and Security Jobs

"IFSEC International is an opportunity to keep pace with the latest products and technologies on the market. Staying ahead of the curve in this fast moving industry is crucial to standing out in a competitive market place."

Gerry Dunphy, Event Director - Security and Fire, for IFSEC International

"The BSIA actively supports the need for a common framework of standards as opposed to individual Codes of Practice and organisational documents, which may only serve a select or specific market sector."

James Kelly, Chief Executive of the British Security Industry Association (BSIA)

"For many retailers a key focus has been to source a cost effective security solution which maintains a high level of security. Remote servicing capabilities replace the number of compulsory physical site visits, saving valuable time and resource."

Steve Evans, Commercial Director for Kings Security Systems

"There aren’t nearly enough highly skilled engineers out there, so by taking the time to train young enthusiastic individuals, your business can only grow and improve with them."

Nigel Ingoldsby, Director of Glo-Bell Fire & Security Ltd

You Said It! 

"Another day, another @CSLDualCom DigiAir installed. No wires, no call costs, no fuss. #HomeSecure"

Tweeted by @verifierLtd - Nov 14