Experts in IoT

Ed joined in 2015, with a view to transforming the business into the leading Critical IoT Connectivity Provider in Europe. He has more than 20 years of commercial and management experience across multiple sectors in both FTSE 100 and early-stage businesses. Before CSL, Ed was at BT, where he set up BT ventures and ran SME Enterprises.

Ed is responsible for the commercial and strategic direction of the business. He has led the company through 2 management-out buyouts, firstly from Bowmark in 2016 and then to ECI in 2020, completing multiple acquisitions along the way.

"We aim to be the number one Critical Connectivity Provider across Europe and we are well placed to continue to grow and deliver on that strategy".

Tom has over 20 years’ experience in a variety of senior finance roles in TMT and professional services. Most recently he was CFO at Cordium, an international regulatory compliance business serving the financial services industry, which he supported through a private equity exit. Prior to that, he spent 11 years in strategic communications including 8 years at FTI Consulting. Tom is a chartered accountant.

Greville joined CSL in 2024, with a background in general management, sales leadership and IoT. Prior to joining he was at Radius for 7 years where he was Managing Director for the Telematics division, driving significant growth both organically and through the integration of 9 acquisitions as well as international expansion into North America and Australia. Prior to Radius, he was CEO of Isotrak, a UK based Telematics business providing complex solutions to large fleets. 

Greville is responsible for building out and strengthening our commercial function to ensure we continue to provide our customers with the services and support they need.

Glenn joined CSL in 2024, bringing expertise from his tenure at Radius, where he played a crucial role in driving technology innovation and strategic development.

With a career spanning automotive, telecoms, financial services, and technology sectors, he has led senior leadership positions and demonstrated a strong track record in driving technological advancement and operational excellence.

Glenn will lead the company's technology strategy and development, focusing on enhancing its portfolio of multi sector secure connectivity solutions. 

Helen joined CSL in 2024, bringing a wealth of experience from previous roles in the technology, software and AV & system industries. Throughout her career, Helen has led teams of various sizes, delivering first-class marketing solutions, targeted campaigns and optimised content, all focused on lead generation to deliver commercial targets. She also has expertise in Product Development, Product Marketing, and Sales within the Audio Visual, System Controls and Software sectors, offering a rounded commercial perspective to CSL and the marketing team. Helen’s focus is on strengthening our marketing function to ensure we continue to communicate and support our customers, as well as engaging with new customers in new markets with all our solutions.

Jon joined CSL in 2015, with 25 years of experience in Telco networks. Previous to joining CSL, he spent 5 years as Head of M2M within BT’s Enterprises organisation, where he was responsible for building and developing a broad set of capabilities, products and revenue lines following BT’s acquisition of Transcomm UK, where he was Head of Technical Services.

Helen joined CSL in 2023 as interim Human Resources Director. Helen oversees the HR department and is currently working on developing CSL’s people strategy as the business grows. Helen is an experienced HR Director, with a background in multiple sectors including retail, distribution, customer services, financial services and gaming. She is familiar with the challenges of a fast-paced, fast-growing SME and spent 7 years at Amazon, 3 years at Ladbrokes before, more recently, setting up her own HR consultancy looking after a diverse portfolio of clients.

Tony has over 20 years’ experience in the security industry at a senior level. He previously spent 14 years at Visonic Ltd, including 4 years as Managing Director, where he implemented business strategy at both local and international levels. Tony joined CSL in 2013 and oversees our Supply Chain, Project Management and Customer Service delivery teams. Recently, he has also taken on a key role in delivery of the National Lottery project.

Charlie joined CSL in 2023 as IT Operations Director, managing both IoT and F&S IT infrastructure. He oversees all IT operational business requirements and ensures that we provide a reliable and secure service to our customers across all our products. Charlie has experience in a variety of IT leadership roles in companies across the technology/SaaS industry, utilities, and shipping/logistics. His recent roles have included leading public cloud adoption of Amazon’s AWS and Microsoft’s Azure, driving migration projects from datacentre to cloud-based services, and ensuring the ongoing running and evolution of an IT estate.

Rob joined CSL as Sales Director in 2009 and heads up our Sales and Field Technical teams across Europe. Prior to joining CSL, Rob worked at RISCO Group for 7 years, working his way up to Sales Director. In November 2022, Rob was appointed as the first chairman of the British Security Industry Association’s (BSIA) Alarm Receiving Centre (ARC) Section. He is also a Trustee of Footprints Conductive Education Centre, Nottingham.

Pascal joined CSL in 2018 with the aim of delivering CSL's next phase of growth in the Benelux. Pascal has more than 20 years of commercial and management experience in the Fire & Security sector. Besides his current role as managing director of CSL Benelux, Pascal is a board member of the General Board of Federatie Veilig Nederland and the Supervisory Board at FSS Events.

Richard joined CSL in 2018 with over 15 years of experience in the mobile internet and data sector. He has contributed to the success of both corporate and international start-ups including Hive, one of the largest connected home providers in the UK and Arqiva, a leading UK communications infrastructure company – central to millions of vital connections. Richard is responsible for driving new product innovation and solution strategies. 

Jon joined CSL in 2016 and manages the Group’s finance function. Jon has over 15 years’ experience as a finance professional having previously worked in commercial finance within BT Business’ Enterprises organisation.  Prior to this Jon spent 7 years at KPMG training as a chartered accountant and then working as a management consultant within their finance transformation team.

Hiran is an IoT Expert with over 23 years of experience in the Telecommunications sector. He joined CSL in 2021, having previously worked at Telefonica UK, where he spent 2 and a half years in a similar role, launching an IoT Solutions Ecosystem into the MNO (Mobile Network Operator). Before that, Hiran spent over 18 years at Vodafone, joining as a graduate and working his way up to UK IoT Channel Manager.

As Head of IoT Business Development & Partnerships, Hiran develops new strategic partnerships and works closely with new and existing global MNO partners to take CSL's Critical IoT Solutions into a broader IoT Market and New Verticals. 

John has worked at CSL since 2009 and heads up our Sales team across the UK and Ireland. Prior to joining CSL, he worked as a Branch Manager at Endsleigh Insurance for 9 years and then at RISCO Group for 5 years. John joined CSL as a Technical Account Manager in 2009 and has been Head of Sales UK & Ireland since 2019. John works very closely with his colleagues within the CSL Sales team, ensuring that our customers are up to date with key industry changes and the latest innovations from CSL.

Vickie has been at CSL for 22 years, having joined us in 2001. She previously worked as CSL's Logistics Manager and is now Operations Manager at our Distribution Centre in Wales. Vickie's team of 11 people oversees stock procurement across the Group, including SIM inventory, and is responsible for shipping 300+ consignments a day across the UK, Ireland and Europe. They ensure that all purchase orders for our ever-growing product range are dealt with swiftly and efficiently, and always to our customers’ needs and expectations.

Jerry joined CSL in 2022 as Programme Director for the National Lottery project. He has 15 years’ experience with large scale Business and Digital Transformation programmes within global corporations across various industries. His previous roles include Associate Director at Kraft Heinz, Global Director of Programme Delivery at Harsco and Senior Programme Manager at BT. He is currently leading on the National Lottery project, which will see CSL working alongside Vodafone to deliver managed IoT services. These services will underpin the rollout of connectivity for the Fourth National Lottery Licence, which was awarded to Allwyn UK and will become effective from February 2024.

Sandro has spent 24 years in IoT and M2M, with experience in product, life cycle, sales processes, and business development. He began his career in Technical Support, then became a Product Manager and Marketing Manager, and has now been Director of CSL Iberia since 2019. He runs our team of 11 people in Spain, including Spanish-speaking service and support staff, and is highly focused on the customer experience.

Ingemar has been at CSL since 2019 and leads our Nordic team of 3 people, who are based in Sweden. Ingemar’s background is in the Nordic Security market, where he gained more than 35 years of experience with Siemens, Safetel, AddSecure and Innovative. Since joining CSL he has used his technical background, together with numerous years of sales, marketing and management experience, to deliver sustained growth for CSL in the Nordic market.

Adam has over 15 years of management experience in B2B & B2C customer service operations, previously with BT and EE. He leads CSL’s customer service team of 50+ people, ensuring the delivery of world-class customer support across the CSL product portfolio.

When Adam joined CSL in 2019, he developed a comprehensive training program encompassing CSL’s full range of products and launched a career progression plan, which resulted in a 50% increase in employee retention rates. Additionally, customer satisfaction and Net Promoter Score (NPS) surveys have allowed CSL to harness immediate customer feedback to enhance its products and services. CSL’s customer service is recognised as “best in class” earning several prestigious award nominations.

Recently, Adam implemented a next-generation telephony system with AI capabilities to enhance our customer service offering and he is leading the customer support operation for the National Lottery project.