Technical Business Analyst

Who Are CSL?
• We are a leading international loT service provider specialising in sectors including Fire, Security, Telecare, Critical National Infrastructure, Retail and Water Utilities.
• We are a rapidly growing, private equity-backed company with operations in multiple countries, including the UK, Ireland, the Nordics, Benelux, and Spain.
• We have completed 6 acquisitions in 6 years, each one adding further expertise and scale to our market-leading propositions.
• Today, we have over 2 million loT connections across the world.
• We now have over 250 employees within the Group - and this is growing all the time.
• Our high performing team of experts is renowned for delivering leading solutions and services, backed up by world­ class customer support across markets that demand nothing less than absolute certainty.
• Our products and solutions have won over 20 awards across a range of industries.
• Whether you're looking for a new start or looking for a move into a company where you can make a difference, CSL could be the platform you are looking for.

Who Are CSL Looking For?
This role is a vital link between the business and technology teams, which will define stakeholder requirements that can be integrated into existing or new external/internal business systems. Ideally, you will be experienced in the Telecommunications sector which operates reoccurring revenue models and multiple supporting systems needed to provide connectivity services at scale. Key to this role is being able to understand high level scope, which can be translated into process and development requirements, including data models, and working with the teams through to implementation.

Duties & Responsibilities:
This role will encompass a range of responsibilities including but not limited to:
• Investigating, capturing and interpreting information about company policies, process and business rules for the as-is and to-be
• Creating detailed business requirements, including processes and procedures
• Process and data modelling, design & modification
• Supporting project teams during the analysis and planning stages of software development
• Acting as a liaison between the business and its IT department
• Turning business requirements into technical requirements and Jira epics/stories/task
• Facilitating a successful release handover to stakeholders
• Assisting in estimating costs and time requirements of projects, including a risk and return on investment
• Evaluating risks and predicting potential problems
• Developing quality assurance practices and assessments for business processes
• Evaluating Key Performance Indicators for the Business operations
• Facilitating meetings and educational workshops for project team members

Key Skills & Qualifications Sought:
• Bachelor's degree in computer science, business information management or another related degree
• Minimum 5 years experience preferably in software and business systems environments
• Product and business process design experience
• Data modelling and analysis
• Knowledge and understanding of core business and information systems
• Change management in a small to medium sized organisation
• Worked closely with software development, product management and business functions spanning finance, supply chain and sales functions.
• Excellent communication skills, with the ability to talk and present to a range of audiences, sometimes acting as a translator between parties
• A passion for creating solutions with a positive attitude to change
• Excellent analytical skills and an informed, evidence-based approach

The above should not be viewed as an exhaustive list of skills and/or qualifications but rather CSLs view on the ideal candidate. If you feel you can meet three quarters of the requirements and learn the rest with support from CSL please apply now with an indication of your salary expectations for the role.

CSL operates as an equal opportunities employer and we welcome all applications regardless of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy, or maternity.