Privacy Policy
Cookie Preferences
We use cookies and other tracking technologies to improve your browsing experience on our website, show you personalised content, and analyse our website traffic. Privacy Policy
Two changes are happening to the telephone network in Ireland, which will stop Digital Communicators and other signalling equipment, that relies on a PSTN phone line, from working correctly.
Firstly, open eir is rolling out new MSAN (Multi-Service Access Nodes) technology in local exchanges. This technology allows for multiple services to be connected to the exchange, whilst also being more reliable, scalable and better for the environment.
This work began last year and is being completed quarterly between now and 2023. Numerous exchanges across Ireland have already been migrated to MSAN, meaning they no longer provide a complete end-to-end PSTN service and signalling systems may fail to communicate to the ARC.
Secondly, as the number of exchanges upgraded increases, a phased approach to moving end-users to VOIP services begins. Initially, end-users will be encouraged to upgrade to an ‘e-fibre’ bundle. When 75% of these have switched to an IP line, the remaining copper customers will be incentivised to do the same. Finally, those still remaining on copper lines will be given 12 months' notice of a full withdrawal of services. We want to help you keep your signalling base working and your customers happy. We have options that offer easier, faster installation, with even greater resilience.
Check out this video explaining Ireland's Telephone Network Upgrade to VoIP & MSAN technology.
We have helped hundreds of companies complete thousands of upgrades.
Our Team of experts are here to support you with in person or remote training!
Our expert Team are ready to help with your connectivity questions.
Use this service to chat with one of our experts without having to pick up the phone.